Summary

Supply chain business intelligence is still in its infancy. Most BI platforms and supply chain management applications fall short in capturing and modeling the intricacies of global supply chain networks. Reconciling disparate data definitions, establishing a common business process reference model and providing managers with meaningful, forward-looking metrics offer even more challenges for these vendors. Business users will have to augment their BI tools and platforms with complementary applications to support the growing complexity of managing supply chain performance.