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Pilot Provides Process to Improve Performance: PilotWorks 2006 advances operational performance management
(9/13/2005) Ascet Volume 7
By Mark Smith, Ventana Research
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February 20, 2006 -- As performance management matures as a discipline, software vendors increasingly are addressing difficulties in the deployment and use of their applications. Pilot Software, a pioneer in decision support and performance management, has introduced new approaches to process and workflow, personalization and the presentation of analytics in its PilotWorks 2006. This new offering simplifies performance management in important ways, by smoothing the path for organizations seeking to improve communication and collaboration on specific goals and metrics tied to initiatives and strategies. Ventana Research believes that organizations seeking significant change need to consider applications like PilotWorks that can help instrument the process of Performance Management.


Performance management continues to advance as a business approach that brings together people and processes to improve business results. However, successful performance management requires software applications that can support it. Unfortunately, most applications today try to assemble metrics by collecting data from every system in the enterprise. This is difficult if not impossible to do because the data the applications seek is scattered across many sources and stored in formats that require intervention by business professionals before they can be compared.


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