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Enabling Sales and Operations Planning Through Technology
(9/13/2005) Ascet Volume 7
By Larry Lapide, Ph.D, Massachusetts Institute of Technology
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Successful sales and operations planning requires committed, step-by-step process changes to fully leverage software applications.


The sales and operations planning (S&OP) process has been around for decades. I have discussed it in most of my presentations on demand planning and forecasting since the mid-1990s and have been polling audiences along the way. One-third of the early audiences were composed of individuals from companies that had implemented S&OP, while for recent audiences the number has been hovering over 80 percent. Clearly the S&OP process became more prevalent over the last decade or so, with a crescendo of interest in the last few years.


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