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Successful sales and operations planning requires committed, step-by-step process
changes to fully leverage software applications.
The sales and operations planning (S&OP) process has been
around for decades. I have discussed it in most of my presentations
on demand planning and forecasting since the mid-1990s and
have been polling audiences along the way. One-third of the early
audiences were composed of individuals from companies that had
implemented S&OP, while for recent audiences the number has been
hovering over 80 percent. Clearly the S&OP process became more
prevalent over the last decade or so, with a crescendo of interest in
the last few years.
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