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Dick Hunter, master of supply chain at Dell, speaks with ASCET publisher Barry Jacobs about RFID, real-time sales, and how to achieve supply chain excellence.
ASCET: Many experts have called Dell''s supply chain its most competitive advantage. How was that accomplished, and how long did it take?
Hunter: In the early ''90s Michael [Dell] really came to grips with the value of supply chain when we had some setbacks with notebook computers, and wrote off a fair amount of inventory. From that point on it became apparent that supply chain was going to be the key to success. It became clear that the company set out to be world class from a supply chain standpoint. And we''ve been working on it ever since; to this day one of our company''s major priorities is driving supply chain.
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