Collaboration

 CRM
Customer relationship management, business strategies, and applications designed to optimize profitability, revenue, and customer satisfaction.

 Data
Information is both useful and redundant and must be processed to be meaningful.

 Global Perspectives
The different approaches to supply chain issues in various parts of the world.

 Inventory and Warehousing
Storage aspects of supply chain.

 IT Infrastructure
The hardware and software that power the supply chain, and the processes that use them.

 Logistics
Logistic functions.

 Manufacturing
To produce according to an organized plan and with division of labor.

 Metrics
Assessing an organization's business practices by comparing them to the best practices of other companies.

 Planning and Forecasting
Understanding customer buying patterns and developing aggregate, collaborative forecasts. Demand planning feeds into the supply planning process, and subsequently the demand fulfillment process. Long-term, intermediate-term and short-term time horizons are considered in the demand planning process.

 Procurement

 RFID/Sensor-Based Tools

 Sales Performance
Making sales processes more efficient and cost effective.

 Sourcing
The process of locating and procuring parts and materials from other businesses.

 Supply Chain Strategy
Supply chain strategies, including optimization, integration, automation, and implementation.

 Transportation Management
Delivery-related supply chain processes.

 Wireless